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Privacy Policy

Last updated: November 27, 2025

JobReady ("Company", "we", "us", or "our") provides an AI-powered performance coaching platform for trainers, partner companies, sales, service, and support teams ("Services"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our websites, apps, and related services.

By using JobReady, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

  • Account details such as name, email, phone number, company information.
  • Content you upload, including text inputs, practice labs, assessments, call transcripts, chat messages, and training materials.
  • Billing information for paid accounts (handled by secure third-party processors).

b. Automatically Collected Data

  • Usage analytics, log data, IP address, device information, browser type, and interactions with the platform.
  • Cookies and similar technologies used for session management and analytics.

c. Third-Party Integrations

  • If you connect external tools (e.g., CRM, LMS, messaging platforms), we may receive limited data required for integration functionality.

2. How We Use Your Information

  • Provide, maintain, and improve the platform.
  • Personalize training content and coaching recommendations.
  • Deliver assessments, nudges, reminders, and performance insights.
  • Provide customer support.
  • Process payments and manage subscriptions.
  • Secure the platform and detect misuse.
  • Comply with legal obligations.

We do NOT use your data to train foundation AI models. Your content stays within your workspace for analysis and feature delivery only.

3. How We Share Your Information

We may share your data only with:

  • Service providers who support hosting, analytics, payment processing, and communications.
  • Enterprise customers (your employer or training partner) as part of the contracted service.
  • Legal authorities, if required by law or to prevent harm.

We never sell personal data.

4. Data Storage & Security

  • We use industry-standard security measures, including encryption in transit and at rest, access controls, and continuous monitoring.
  • While no system is 100% secure, we implement reasonable safeguards to protect your data.

5. Data Retention

  • We retain your data for as long as your account is active or as needed to provide the Services.
  • You may request deletion of your data at any time by contacting support.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data.
  • Export your data.
  • Restrict or object to certain processing.
  • Request deactivation or account closure.

We respond to all valid requests within reasonable timeframes.

7. Children's Privacy

  • JobReady is not intended for individuals under 16.
  • We do not knowingly collect data from children.

8. International Transfers

  • Your data may be processed in countries where we or our providers operate.
  • We use standard contractual protections where required.

9. Third-Party Links

  • Our website and platform may contain links to third-party sites.
  • We are not responsible for their content or policies.

10. Changes to This Policy

  • We may update this Privacy Policy periodically.
  • Continued use of the Services constitutes acceptance of updated terms.

11. Contact Us

For questions or requests related to privacy:

support@jobready.co
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